OFFER TOP-TIER SERVICE FOR A FRACTION OF THE COST
Virtual Assistants
For Customer
Service
Outsourcing
Improve your customer experiences with our virtual assistants. Handle inquiries, resolve issues, and provide personalized customer assistance 24/7.
Magic is made for General Admin| Calendar Management| Inbox Management| Social Media Scheduling| Order Fulfillment| Call Handling| Accounts Payable| Accounts Receivable|
What Can Customer
Service VAs Do?
- Phone, Email & Live Chat Support
- Escalation Management
- 24/7 Customer Support
- Customer Retention & Relationship Building
- Customer Onboarding
- Order Processing & Fulfillment
WORK WITH YOUR TECH STACK
Customer Service Tools
Customer Service Outsourcing vs Hiring In-House
Save Money
Stress-Free Operations
More Flexibility
Offer 24/7 Customer Service for Customers
SUCCESS STORIES AND TESTIMONIALS
Hear It From Our Users
Jon Thomas
BUSINESS OWNER
I’ve adored my assistant since the day I hired him. He is wonderful, intelligent, respectful, always on time and ahead of deadlines, pays close attention to detail, and just overall amazing!
Tim
TRUST PILOT REVIEW
Communication, clarity, consistency have been some of the foundational features that I’ve enjoyed in my experience with Magic. They’ve been extremely pivotal in the growth of my company.
David Bronner
TRUST PILOT REVIEW
At first, I was concerned that the distance would be an issue, but it has not been. I am fortunate to have an assistant, who is responsible, qualified and pleasant to deal with
As featured in
FAQs
Magic is a remote hiring service that matches you with remote support based on your business needs. The service starts at USD 10/hr billed weekly with no contract.
You can hire a virtual assistant using an online job board but when you work with Magic, we take all the guesswork and time out of the process. We ensure that your hire is high-quality and understands your needs and we find you an assistant fast! Get started in as little as a week. Plus, we have no hidden charges, setup fees, or long-term obligations. You’re billed weekly and can change your hours whenever you want.
Magic virtual assistants start at $10/hour for a full-time hire. Part-time (20 hours/week) assistants are $12/hour. For more premium roles, assistants cost $15/hour. These prices include all recruitment costs and taxes. Clients are billed weekly with no long-term obligations.
First, we have a discovery call so you can tell us what you’re looking for in your remote workers. Then, we find you a candidate within a week. Afterward, you will be given the chance to review their profile and meet with them. If you hire them, they can begin immediately. Otherwise, we will search for another candidate. We may get additional feedback from you before doing so. Finding a new candidate can take a few days.
How It Works
Discovery
The first step is to hop on a call with our team to discuss your admin needs so we can find the perfect assistant.
Matching
Next, our Matching team gets to work to find you the perfect team. We have a bench of over 1,600 assistants ready to work.
Onboarding
Executive Assistants Vs Virtual Assistants
Magic offers both virtual assistants and executive assistants, but which one is right for you? Check out our eBook to decide which type of assistant to hire for your needs!
FEATURED
EA Vs VA: Which One Is Right For You?
You can’t go wrong with a Magic virtual assistant or Magic executive assistant, but which one is right for you?
